Patient Relationship Management: Emerging Edge In Medical

Published in Journal

Journal of Advances and Scholarly Researches in Allied Education [JASRAE] (Vol:16/ Issue: 4) DOI: 10.29070/JASRAE
Authors: Sakshi Sharma*,
Subjects: Multidisciplinary Academic Research

Year: Mar, 2019
Volume: 16 / Issue: 4
Pages: 228 - 230 (3)
Publisher: Ignited Minds Journals
Source:
E-ISSN: 2230-7540
DOI:
Published URL: http://ipublisher.in/p/88976
Published On: Mar, 2019

Article Details

Patient Relationship Management: Emerging EDGE in Medical | Original Article

Sakshi Sharma*, in Journal of Advances and Scholarly Researches in Allied Education | Multidisciplinary Academic Research

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ABSTRACT:

Patient relationship management shows the hospitals version of customer relationship management. Patients are active customers in this modern era. This is the reason patients have been part of the opportunities for the hospitals to attract prospective patients and retaining the existing patients. The paper basically focuses on increasing the patient satisfaction while using various practices by the hospitals. Each area has its own drawbacks, the concept is not popular in the rural areas.