Article Details

India's Banking Technology Initiatives and their impact on Profitability | Original Article

Gargi N. Khadse*, H. S. Panwar, in Journal of Advances and Scholarly Researches in Allied Education | Multidisciplinary Academic Research

ABSTRACT:

The banking sector is a genuine financial service industry that is responsible for an economy's economic progress. Customer satisfaction is critical for maintaining current customers and acquiring new consumers to expand the company's operations. Day by day, a fierce rivalry is expanding across the corporate sector. Customer happiness is critical to a company's long-term performance and the study which mainly discussed about overview of the Indian banking industry, History of banking in India, General banking scenario in India, Types of banks, Evolution of banking industry, It in banking.