The Study's Major Aim Is to Establish a Link Between Bank Service Quality and Customer Satisfaction In Both Public and Private Banks. In Recent Years, Indian Banks Have Seen Significant Transformations from Conventional Banking to Customer-Centric Convenience Banking. the Use of Core Banking Solutions Allows Banks to Improve Consumer Convenience By Providing 'Anywhere' and 'Anytime' Banking to Guarantee That Clients Are Comfortable. Indian Banks Have Used It-Enabled and Procedures To Increase Revenue, Improve Customer Satisfaction, and Manage Corporate Risks While Reducing Costs. Age-Specific Analysis of Responsiveness, Age-Specific Analysis of Tangible