In This Paper As Economic Globalization Builds the Competition and Makes an Atmosphere of Steady Change, Winning and Keeping Customers Has Never Been Progressively Significant. These Days, Banks Have Understood That Client Relationships Are a Significant Factor For Their Prosperity. Client Relationship Management (Crm) Is a Methodology That Can Assist Them With Building Durable Relationships With Their Customers and Increment Their Incomes and Benefits. Crm In the Banking Part Is of More Prominent Significance. Customarily, Hardly any People Changed Their Banks Except If Major Problems Happened During the Previous Days Consumers to a Great Extent Chose Their Banks Dependent on How Helpful the Area of Bank's Branches Was to Their Homes or Workplaces. With the Approach of New Advancements In the Business of Bank, For Example, Internet Banking and Atms, Presently Customers Can Uninhibitedly Picked any Bank For Their Exchanges. In This Way, the Client Base of Banks Has Expanded, Thus Has the Selections of Customers For Choosing the Banks.