Developing a Talented Workforce Is Essential Tosustainable Competitive Advantage. Hence, a Company That Creates a Talentedworkforce and Implements Suitable Quality Service Programs Is Likely to Succeedin a Globally Competitive Economy (Kundu and Vora, 2004). Organizations Areparticipants In Talent Wars In Which Rewards Go to Those Companies Who Canattract, Develop, Use, and Retain Talent Globally (Brake, 2005).