At Present India Is Growing As a Digitalized Country. In This Era of Digitalization, the New Concept or Model Has Been Emerged Known As ‘Payment Banks’. These Banks Are Licensed By Reserve Bank of India. It Is a Digital Banking System Launched By Rbi to Reach Small Villages and Low Income Groups. the Present Paper Provides a Purview of Customer’S Perception, Satisfaction and Loyalty Towards Payment Banks .These Statistical Tools and Techniques Are Used In This Study Such As Univariate Statistics, Anova, T- Test Etc. Has Been Used to Extract the Output. the Study Revealed That Customers Using Payment Banks Are Highly Satisfied With the Services of Payments and They Found It Time Efficient and Secured. the Study Also Found That Customers Are Loyal Towards Payments Banks and There Is No Difference Exist In Customer’S Loyalty Among All Categories.