Article Details

Improving Process Quality In Healthcare Operations Management |

Rashmi Kanta Tripathy, in International Journal of Information Technology and Management | IT & Management


The purpose of thisarticle is to examine applications for operations management practices in thehealthcare industry. The discussion begins with some of the healthcare qualityproblem areas and root causes of operating issues. The balance of the articlepresents a systems approach and a discussion of the usefulness of operationsmanagement in the healthcare field. The conclusion provides some comments onthe implementation of managerial innovations.